Pkop's Privacy Policy
— Your data, our responsibility.

Pkop (https://pkop.ws) takes your privacy very seriously. This Privacy Policy applies to all users of pkop's platform and services. By registering, logging in, or using any of our services, you are deemed to have agreed to this Privacy Policy.

This policy explains what information pkop collects, why it is collected, how it is stored, and what rights you have over your data. By using any pkop service, you confirm that you have read and agreed to these terms.

Pkop collects your information in several ways. The details are outlined below:

Information provided at registration:

• Full Name
• Email address
• Mobile Number
• Date of Birth (for age verification)
• Password (stored in encrypted form)

Information provided during KYC verification:

• Copy of National ID or Passport
• Proof of Address
• Photo (if required)

Automatically Collected Information:

Pkop uses your personal information only for specific, lawful purposes. Here is how your information is used on pkop:

• Account management: To create, verify, and maintain your account.
• Identity verification: To complete the KYC process and prevent fraud.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues and answer your questions.
• Promotions & Offers: To keep you informed about pkop's latest bonuses and offers (you can opt out at any time).
• Legal Obligations: To comply with Anti-Money Laundering (AML) regulations and responsible betting requirements.
• Platform development: To improve pkop's services and overall user experience.

Pkop retains your information for as long as necessary. The general rules are:

• All information is retained for as long as the account remains active.
• Even after account closure, transaction records are retained for a minimum of 5 years due to legal obligations.
• KYC documents may be retained for up to 3 years after account closure.
• Support contact records are retained for up to 2 years.

After the designated retention period, pkop securely deletes or anonymizes your data.

Pkop may share information with third parties only in limited circumstances and in strict compliance with applicable rules:

• Payment processors: Only the information necessary to process transactions via bKash, Nagad, or Rocket is shared with those providers.
• Regulatory Authority: When pkop's licensing authority or law enforcement agencies request the information.
• Technology services: With pkop's server and cybersecurity partners — all of whom are bound by pkop's confidentiality agreements.

Pkop uses cookies on its website. Cookies are small data files stored in your browser. pkop uses the following types of cookies:

• Essential cookies: For login sessions and security — pkop cannot function properly without these.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which pkop pages are visited most — no personal identity is revealed through this.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent some pkop features from functioning properly.

Regarding your account and personal data on pkop, you have the following rights:

• Right to Access: You may request to see what information pkop holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Opt Out of Marketing: You can opt out of pkop promotional emails or SMS at any time.

Pkop's services are intended for users aged 18 and above. pkop does not knowingly collect any information from minors.

If pkop becomes aware that a minor's data has been collected, that data will be deleted immediately and the associated account will be closed.

Pkop uses industry-standard security measures to protect your information:

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Sensitive data (such as passwords) is stored using bcrypt hashing — no pkop employee can ever view your password.
• Pkop servers undergo regular security audits.
• If any suspicious login or activity is detected, pkop automatically activates account protection mode.
• Two-factor authentication (2FA) is available on pkop.

Keep in mind, however, that no internet connection can guarantee 100% security. pkop takes every precaution possible, but as a user, you are also responsible for using a strong password and keeping your login credentials confidential.

Pkop may update this Privacy Policy at any time. When changes are made:

• The updated policy will be published on this page with a revised date.
• For significant changes, you will be notified via email or SMS.
• Continued use of pkop after any changes takes effect will be considered acceptance of the updated policy.

We recommend checking this page regularly. The date of the most recent update will always be shown at the top of the page.

If you have any questions, complaints, or requests regarding pkop's privacy policy, please reach out through the following:

Pkop aims to process all privacy-related requests within 72 hours. In complex cases, this may take up to 30 days.

We believe your trust is pkop's greatest asset. That's why pkop is always committed to protecting your privacy.